Referbi is a referral marketing service that helps different businesses accelerate customer acquisition and increase brand loyalty. Referbi drives data-based, personalized referral programs that convert and turns the business's customers, affiliates, and employees into brand ambassadors.

We are committed to being transparent about the data we collect about our users (“you” and “your”), hence we developed this Privacy Policy (“Privacy Policy” or “Policy”) to inform about how the data may be used and with whom it is shared.

This Privacy Policy applies to https://referbi.com website and https://app.referbi.com.

If you disagree with the data practices described in this Privacy Policy, you should not use the Services.

We periodically update this Privacy Policy. While we will notify you of any material changes to this Privacy Policy, we encourage you to review this Policy periodically.

To create an account, you need to provide data, including your name, email address and/or mobile number, and a password. You can register and log in using your Google Account. If you register for a Premium Service, you will need to provide payment (e.g., credit card) and billing information.

You don’t have to provide additional information on your profile; however, profile information helps you to get more from our Services.

We log usage data when you visit or otherwise use our Services, including our website and admin panel, such as when you view or click on content or perform a search. We use log-ins, cookies, device information and internet protocol (“IP”) addresses to identify you and log your use.

When you visit or leave our Services, we receive the URL of both the site you came from and the one you go to, and the time of your visit. We also get information about your network and device (e.g., IP address, proxy server, operating system, web browser, and add-ons, device identifier and features, cookie IDs and/or ISP, or your mobile carrier). If you use our Services from a mobile device, that device will send us data about your location based on your phone settings.

The Services are not intended for or targeted at people under 18, and we do not knowingly or intentionally collect information about people under 18. If you believe that we have collected information about a person under 18, please contact us at [email protected] so we may delete the information.

We will only collect and process personal data about you where we have a lawful base. Lawful bases include consent (where you have given consent), contract, and “legitimate interests.”

We use the information we collect only in compliance with this Privacy Policy. Customers who subscribe to our Services are obligated to comply with this Policy.

We use data, including public feedback, to conduct research and development for our Services to provide you and others with a better, more intuitive, and personalized experience, drive membership growth and engagement on our Services. We use data (which can include your communications) to investigate, respond to and resolve complaints and for Service issues (e.g., bugs).

We use your data to produce and share insights that do not identify you. For example, we may use your data to generate statistics about our members, their profession, or industry, to calculate ad impressions served or clicked on.

If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.

Our Website might contain links to other websites. We do not control and are not responsible for, the content or practices of these other websites. Our provision of such links doesn’t constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

We will contact you through email, mobile phone, notices posted on our websites, and other ways through our Services, including text messages and push notifications. We will send you news about the availability of our Services, security, or other service-related issues. We also send messages about how to use our Services and promotional messages from us and our partners.

How we share the data we collect We may use others to help us provide our Services (e.g., maintenance, analysis, audit, payments, fraud detection, marketing, and development). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.

Analytics When using the analytics services, we collect details of the use of the platform, including, but not limited to traffic data, location data, duration of a visit, and other communication data.

Non-personally identifiable information is collected and processed, among other services, by Google Analytics in an anonymized and aggregated way to improve our Service’s usability and for marketing purposes. Google Analytics is a web analytics service that tracks and reports user traffic on apps and websites. Google Analytics uses the data collected to track and monitor the use of the platform. This data may also be shared with other Google services. For more information on the privacy practices of Google, you can check its Policies at www.google.com/analytics/policies/.

We use third-party payment services to process payments you make via the application. Please note that we do not receive your payment details from them, but only payment confirmations and details of the transactions you perform. Payment services are independent controllers over your payment information, including your payment card data.

Please visit their websites or contact them directly to learn more about how those third-party payment services process your payment details.

The platform allows the connection of third-party software providers via an API. Please note that whenever you interact with those third-party providers, you provide your information directly to them.

In addition to the disclosures for the purposes identified before, we may disclose information about you: if we are required to do so by law, in connection with any legal proceedings or to establish, exercise, or defend our legal rights; and in case we sell, license or otherwise assign our company, corporate rights, the platform, or its separate parts or features to third parties. Except as provided in this privacy notice, we will not sell, share or rent your information to third parties.

We generally retain your personal data as long as you keep your account open or as needed to provide you with Services. This includes data you or others provided to us and data generated or inferred from your use of our Services.

In some cases, we retain certain information (e.g., insights about Service use) in a depersonalized or aggregated form.
You can make a specific request and be assured that personal data is not being misused for anything other than the legitimate purpose for which it was originally provided. We guarantee that all our users have the following rights:

Right to information and access
You can ask us for information about what personal data is being processed and the rationale for such processing. We ensure your right to get access to the personal data that is being processed. Right to rectification. You can ask us for modifications to your personal data in case you believe that your personal data is not up to date or accurate.
1.Right to withdraw consent
You can withdraw a previously given consent for the processing of your personal data for a purpose.

2.Right to be forgotten
You can ask for the deletion of their data. This applies to situations where you would like to stop using our Services and cancel your Service Subscription.

3.Right for data portability
You can ask to transfer your personal data. The personal data will be provided or transferred in a machine-readable electronic format.

4.Right in relation to automated decision-making and profiling
You have the right to not be subject to entirely automatic profiling algorithms. If any such algorithms are used, you have the right to know the details of their operation.

All the requests regarding the data subject rights should be sent in a written form by the user or his/her legal representative by email to [email protected]