Terms & Conditions
Referbi is a referral marketing service that helps different businesses accelerate customer acquisition and increase brand loyalty. Referbi drives data-based, personalized referral programs that convert and turns the business's customers, affiliates, and employees into brand ambassadors.

Referbi team is committed to being transparent about the data We collect about You, how it is used, and with whom it is shared. By accepting these Terms of Use, You also agree with our Privacy Policy, available for reviewing here: https://referbi.com/privacy_en.html

These Terms of use (hereafter “Terms”) apply to the https://referbi.com website and https://app.referbi.com admin panel. In order to use the Services, You need to agree to all the statements below, with no objections or modifications to the terms and conditions or regarding any of the operating rules and policies.

Please read these Terms carefully before You access or proceed to use the Services. If You do not agree with all the terms and conditions and the policies of https://referbi.com, You may not access or use the Services.

When subscribing for one of our Services, or by using or accessing our Services, You automatically agree to be bound by these Terms.

These Terms govern the use of our Services and subscription.

In the absence of doubt, these Terms govern Your use of or reliance on:
1. Our online services, currently available at https://referbi.com, https://app.referbi.com (“Online Services”).

We are under no obligation to provide support for the Services. In instances where We may offer support, the support will be subject to published policies.
All Services are billed on a subscription basis (“Subscription(s)”) except the free trial period. You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set on a monthly basis.

Monthly plans provide month-to-month access, with monthly charges being made each renewal day (the same day of the month that You originally signed up for the plan).

At the end of each Billing Cycle, Your Subscription will automatically renew under the same conditions unless You cancel it or We cancel it. You may cancel Your Subscription at any time from Your account settings page.

A valid payment method is required to process the payment for Your Subscription. You shall provide accurate and complete billing information and valid payment method information. By submitting such payment information, You automatically authorize Us to charge all Subscriptions fees incurred through Your account to any such payment instruments.
Failed charges
If We are unable to bill Your credit card, We will limit access to Your account, and You will lose the right to use the Services.

Accounts that have been terminated may be reactivated if valid payment information is entered and the card can be successfully processed for all charges accrued on the account since the failed credit card charge. All unpaid accounts will be deleted after 60 days.
Fee Changes
We, in our sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period.

We will provide You with reasonable prior notice of any change in Subscription fees to allow You to terminate Your Subscription before such change becomes effective.

Your continued use of the Services after the Subscription fee change comes into effect constitutes Your agreement to pay the modified Subscription fee amount.
Termination and suspension Subscription, refund policy
You may terminate Your initial Order of the applicable Services under these Terms, for no reason or any reason. On termination of Subscription, You lose the right to access or use the Services.

All monthly purchases are non-refundable. When you cancel your monthly subscription, your account will stay active until the end of the month.
Free trial
Since the first launch of the Services, You will be granted a free Subscription, which will be applied to Your account automatically and grants You full access to all our Services during the defined period.

We offers a free 14-day trial for all of our plans. You are required to enter payment information and select Your plan, Your plan will expire at the end of the 14th day. Your first charge will occur at the end of the 14th day after Your signup date. If You cancel Your account before this first charge, You won’t be billed at all, even if You entered Your billing information.

At any time and without notice We reserve the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.
Beta-testing stage
Before the official release of the Services, We may begin the beta-testing phase. We do not warrant that the Services will be uninterrupted, free of errors or other defects during the Beta-testing stage.

Participation in the Beta-testing is completely free and does not create any additional obligations for You other than the obligation to maintain confidentiality, namely – to share information about detected errors and send suggestions only through pre-defined communication channels.

After finishing the Beta-testing, You will use the Services on general terms.

Use policies
As a user, You agree to follow the acceptable usage policies, which are designed to prevent fraud and abuse of our services, to ensure that all customers receive acceptable access to our services, and to protect the quality and integrity of our services.

As a user, You must be 18 years or older to use the Services. You are required to provide a valid email address, and any other information requested in order to complete the signup process and/or continue to use the Services. You are responsible for safeguarding the password that You use to access the Services and for any activities or actions under Your password, whether Your password is with Our Services or a Third-Party.

The following is a non-exhaustive list of practices that would not be considered “Legitimate Use”:
  • A. Using our Services for unreasonable workloads We determine (in our sole discretion) to be unrelated to the deployment and maintenance of Your own services;
  • B. Re-selling our Services or parts thereof to another party; Using our Services, violate any laws in Your jurisdiction (including but not limited to the copyright, spam, or trademark laws);
  • C. Use robot, spider, other automated devices, or manual process to monitor or copy any content from the Services;
  • D. Using our Services in a manner We determine (in our sole discretion) could cause harm to our Services or another party; or
  • E. Unusual usage patterns are inconsistent with those We reasonably consider as normal use when compared to other customers.
If You use our Services in any way which We reasonably determine (at our sole discretion) may be unlawful, prohibited, abnormal, unusual, or detrimental to our services or any of our other customers or other unrelated parties, We reserve the right to suspend or terminate Your access without notice.

We may monitor Your account to check that these policies are being followed.

Upon termination, Your right to use the Services will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Services for more than 60 days. In this case, We reserve the right to delete the account and all its information without the right to restore.
Intellectual Property
The Services and their original content, features, and functionality are and will remain the exclusive Our property.

Links to Other Websites Our Services may contain links to third-party websites or services that are not owned or controlled by Us.

We have no control over and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

In no event shall We be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) Your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; (iii) any content obtained from the Services; and (iv) unauthorized access, use or alteration of Your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not We have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Limitation of liability
Your use of the Services at Your sole risk. The Services are provided on an “AS IS” and “AS AVAILABLE” basis. The Services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

We do not warrant that
  • a) the Services will function uninterrupted or available at any particular time or location;
  • b) the Services are free of errors or defects; c) any errors or defects will be corrected, or
  • d) the results of using the Services will meet Your requirements.
Governing Law
Where either party may have a dispute or claim against the other party, each party agrees that the Agreement shall be interpreted in accordance with the applicable laws and exclusive jurisdiction of Ukraine.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Services, and supersede and replace any prior agreements we might have between us regarding the Services.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will try to provide at least 10 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, You must stop using the Services.
Contact us
To resolve a complaint regarding the site or to receive further information regarding the use/collection of your personal data, please contact us at: [email protected]